Privacy Policy

Rehal ("Rehal", "we", "us", or "our") operates the website https://rehaltrip.com/, a travel and Umrah planning and comparison platform. We provide tools and information that may include flight search and comparison, hotel search and comparison, travel cost calculation, Umrah planning information, visa requirement information, transportation and related travel services, and travel offers with links to external service providers.

Rehal is a planning and comparison platform. Rehal does not issue visas, airline tickets, or hotel reservations, and does not provide financial services. Some services are provided by, or linked to, independent third-party providers, and their own privacy policies apply to the information you share with them.

This Privacy Policy explains what information we collect when you use our website, how we use it, and the choices available to you. By using the website, you agree to this policy.

We may collect the following categories of information:

• Information you provide: details you enter into our search tools and calculators, such as departure city, travel dates, number of travellers, trip duration, room preferences, and budget assumptions.
• Communications: messages you send us, including enquiries sent through messaging channels or contact links on the website.
• Account information: where an optional account or sign-in feature is used, the identifiers required to create and maintain that account.
• Uploaded content: files or images you choose to upload to an optional feature on the website.
• Technical and usage information: device type, browser type, general location derived from your IP address, pages viewed, referring pages, and interactions with the website, collected automatically.

We do not ask you to provide payment card details on this website, and we do not require sensitive personal information to use our planning tools.

• To operate the website and display search, comparison, and calculation results.
• To respond to your enquiries and provide customer support.
• To display relevant travel offers and information.
• To maintain the security, availability, and integrity of the website, including preventing abuse of free features.
• To analyse aggregated usage in order to improve our content, tools, and user experience.
• To comply with applicable legal obligations.

We do not sell your personal information.

We and our service providers may use cookies, local storage, and similar technologies to keep the website working correctly, remember your preferences and saved selections, and understand how the website is used through analytics.

Most browsers allow you to block or delete cookies and clear local storage. Disabling these technologies may affect certain features, such as saved preferences or counters.

To deliver our features, we rely on third parties such as hosting and infrastructure providers, analytics services, and travel data or content sources. Bookings, ticketing, visa issuance, accommodation, and transportation are carried out by independent providers, not by Rehal.

When you continue to a third-party provider, or contact one through a link or messaging channel, the information you share is handled under that provider's own privacy policy and terms. We encourage you to review them before submitting personal or payment information.

The website contains links to external websites, including airline, hotel, government, and partner pages. We do not control these websites and are not responsible for their content, availability, accuracy, or privacy practices.

We apply reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or loss, including encrypted connections and restricted access to systems. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

We retain information only for as long as needed for the purposes described in this policy, or as required by applicable law. Usage and analytics data is generally kept in aggregated or limited form. Information stored locally in your browser remains on your device until you clear it.

The website is intended for adults planning travel. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Depending on your location, you may have the right to request access to the personal information we hold about you, ask for its correction or deletion, object to or restrict certain processing, or withdraw a consent you previously gave. You can also manage cookies and local storage through your browser settings.

To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The revised version will be published on this page with an updated date. Continued use of the website after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how your information is handled, you can reach us through our website:

Website: https://rehaltrip.com/